Exchange/Return Policy

We want you to be completely satisfied with your purchase. If you are not, you can exchange or return your item(s) under the following conditions:

1. Eligibility for Returns/Exchanges:
   • Items must be returned within 7 days of delivery.
   • Products must be unused, with tags intact, and in their original packaging.
   • Products that are customized/personalized will not be accepted unless defective.

How to Initiate a Return/Exchange:

1. • Contact our Customer Support team via [email/contact form] with your order number and reason for return.
   • Once approved, we will provide a return shipping label.
2. Return Shipping Costs:
   • Customers are responsible for return shipping unless the item is defective or incorrect.
3. Refunds:
   • Refunds will be issued to the original payment method.
   • Refunds may take 5-7 business days to reflect in your account after processing.
4. Exchanges:
   • Exchanges are subject to stock availability.
   • We will process exchanges for the same product or an item of equal value once the returned item is received.
5. Damaged or Defective Items:
   • If you receive a damaged or defective product, notify us within 48 hours of delivery for a replacement or full refund.